Senate Report: Target Could Have Prevented Massive Hack

The retail giant could face a federal lawsuit.

A Target parking lot is empty. (iStock)
Andrea K. Gingerich
Brendan Sasso
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Brendan Sasso
March 25, 2014, 1:08 p.m.

Sen­ate in­vest­ig­at­ors ac­cused Tar­get on Tues­day of mak­ing ser­i­ous mis­steps that al­lowed hack­ers to steal mil­lions of cred­it card num­bers from its sys­tem.

Tar­get “missed a num­ber of op­por­tun­it­ies”¦ to stop the at­tack­ers and pre­vent the massive data breach,” the Sen­ate Com­merce Com­mit­tee aides wrote in a re­port.

The find­ings could ex­pose Tar­get to a law­suit from the Fed­er­al Trade Com­mis­sion, which has sued dozens of com­pan­ies in re­cent years for fail­ing to ad­equately pro­tect cus­tom­er data from hack­ers.

Molly Snyder, a Tar­get spokes­wo­man, said the com­pany’s in­vest­ig­a­tion is on­go­ing.

“With the be­ne­fit of hind­sight, we are in­vest­ig­at­ing wheth­er, if dif­fer­ent judg­ments had been made the out­come may have been dif­fer­ent,” she said.

The hack­ers stole cred­it card num­bers for as many as 40 mil­lion Tar­get cus­tom­ers between Nov. 27 and Dec. 15 of last year, ac­cord­ing to the re­tail­er. The hack­ers ob­tained oth­er per­son­al in­form­a­tion such as names and ad­dresses for an­oth­er es­tim­ated 70 mil­lion cus­tom­ers.

The re­port comes ahead of Wed­nes­day’s Sen­ate Com­merce Com­mit­tee hear­ing which will fea­ture testi­mony from John Mul­ligan, Tar­get’s chief fin­an­cial of­ficer, and FTC Chair­wo­man Edith Ramirez.

The re­port de­tails how the hack­ers breached Tar­get’s sys­tem and iden­ti­fies nu­mer­ous points where Tar­get could have pre­vent the theft of its cus­tom­ers’ data.

Tar­get gave ac­cess to its net­work to a small Pennsylvania heat­ing and air con­di­tion­ing vendor, Fazio Mech­an­ic­al Ser­vices, which had “weak se­cur­ity,” ac­cord­ing to the re­port.

The hack­ers used mal­ware to in­filt­rate the vendor and then used the vendor’s cre­den­tials to ac­cess Tar­get’s sys­tem, the in­vestors found. Even then, Tar­get could have dis­rup­ted the hack if it re­spon­ded to its in­tern­al alerts.

“Tar­get ap­pears to have failed to re­spond to mul­tiple warn­ings from the com­pany’s anti-in­tru­sion soft­ware re­gard­ing the es­cape routes the at­tack­ers planned to use to ex­filtrate data from Tar­get’s net­work,” the Sen­ate aides wrote.

The re­port is largely based on the work of journ­al­ist Bri­an Krebs, a story in Bloomberg Busi­nes­s­week and oth­er news ac­counts of the breach. 

In pub­lic fin­an­cial fil­ings, Tar­get has ac­know­ledged that it is un­der in­vest­ig­a­tion by the FTC and state at­tor­neys gen­er­al over the breach.

Sen­ate Com­merce Com­mit­tee Chair­man Jay Rock­e­feller is push­ing le­gis­la­tion that would ex­pand the FTC’s abil­ity to crack down on com­pan­ies for in­ad­equate data se­cur­ity. His bill, the Data Se­cur­ity and Breach No­ti­fic­a­tion Act, would give the FTC the au­thor­ity to set data se­cur­ity rules and the power to fine com­pan­ies for vi­ol­a­tions.

The le­gis­la­tion would also set a na­tion­al stand­ard re­quir­ing com­pan­ies to no­ti­fy cus­tom­ers in the event of a breach.

“While Con­gress de­serves its share of the blame for in­ac­tion, I am in­creas­ingly frus­trated by in­dustry’s disin­genu­ous at­tempts at ne­go­ti­ations,” the West Vir­gin­ia Demo­crat said in a state­ment. “It’s time for in­dustry to work with us on le­gis­la­tion that re­in­forces the ba­sic pro­tec­tions Amer­ic­an con­sumers have a right to count on.”

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