Frequently Asked Questions

Browse the se­lec­tion of ques­tions be­low for any in­quir­ies you might have. If you can­not find what you are look­ing for, please con­tact your Ded­ic­ated Ad­visor, call Mem­ber­ship Ser­vices at 202-266-7900, or email ser­vice@na­tion­al­journ­

What is Na­tion­al Journ­al Mem­ber­ship?
Na­tion­al Journ­al is a premi­er re­search and in­sights com­pany com­mit­ted to help­ing or­gan­iz­a­tions ef­fect­ively nav­ig­ate Wash­ing­ton. We serve more than 1,000 gov­ern­ment and busi­ness lead­ers with the in­tel­li­gence, in­sights and con­nec­tions they need to save time, in­crease ef­fi­ciency and de­liv­er suc­cess. Na­tion­al Journ­al of­fers a vari­ety of pack­ages for gov­ern­ment af­fairs teams with re­sources fo­cused on mak­ing pub­lic policy pro­fes­sion­als more ef­fi­cient and ef­fect­ive. We serve both the Hill and the White House, as well as lob­by­ing firms, cor­por­ate gov­ern­ment af­fairs teams, and or­gan­iz­a­tions with a fo­cus on in­side-the-belt­way is­sues.

How do I get a log-in for my Na­tion­al Journ­al Ac­count?

Log-ins can be cre­ated with­in minutes. If you would like to re­quest a user ac­count, please con­tact your or­gan­iz­a­tion’s Ded­ic­ated Ad­visor, or Mem­ber­ship Ser­vices at 202-266-7900 or ser­vice@na­tion­al­journ­

I for­got my pass­word. How do I log-in?

In or­der to re­set your pass­word, please vis­it­tion­al­journ­­got. Once you have entered in your email ad­dress, you will re­ceive an email link from Mem­ber­ship Ser­vices to re­set your pass­word. If you have not re­ceived the e-mail link, please check your Spam folder.

Who do I con­tact for ques­tions about my Na­tion­al Journ­al Ac­count?

For any ques­tions re­lated to your Na­tion­al Journ­al mem­ber­ship, con­tact your Ded­ic­ated Ad­visor. You can find your Ded­ic­ated Ad­visor’s photo, name and con­tact in­form­a­tion on the up­per right side of your homepage. You can also con­tact Mem­ber­ship Ser­vices at 202-266-7900 or through ser­vice@na­tion­al­journ­

What do I have ac­cess to with Na­tion­al Journ­al mem­ber­ship?

Na­tion­al Journ­al re­sources avail­able to your or­gan­iz­a­tion de­pend on your pack­age. Be­low is a list of re­sources avail­able through Na­tion­al Journ­al. Please con­tact your Ded­ic­ated Ad­visor or ser­vice@na­tion­al­journ­ if you have ques­tions on which re­sources are avail­able to you.

  • Best Prac­tice Re­search and Im­ple­ment­a­tion Guid­ance: Full-length write-ups of demon­strated best prac­tices sourced from or­gan­iz­a­tions that have solved broadly felt Mem­ber chal­lenges and one-page pro­files of note­worthy in­nov­a­tions in the prac­tice of Gov­ern­ment Af­fairs. Im­ple­ment­a­tion toolkits for vari­ous stra­tegic pri­or­it­ies along with an on-site present­a­tion, work­shop or plan­ning ses­sion at the Wash­ing­ton, DC loc­a­tion of your choice with our re­search team. Past col­lab­or­a­tions have in­cluded board present­a­tions, ad­vocacy train­ing sem­inars, re­treat work­shops and as­so­ci­ation mem­ber break­outs at fly-ins and an­nu­al con­fer­ences.
  • Ex­clus­ive In-Per­son Events and We­binars: Meet­ings and pan­els of var­ied size and format. Ex­amples in­clude in­ter­act­ive, board­room-style dis­cus­sions fea­tur­ing case stud­ies of suc­cess­ful ad­vocacy or­gan­iz­a­tions and peer dis­cus­sions over lunch on spe­cif­ic, Mem­ber-se­lec­ted themes. We­binars are live and in­ter­act­ive in­sights from Na­tion­al Journ­al policy ex­perts and best prac­tice re­search­ers.
  • Present­a­tion Cen­ter: An evolving data­base of copy­right-free, white la­bel Power­Point slides that break down ma­jor polit­ic­al and policy is­sues, as well as ex­plains how Wash­ing­ton works.
  • Ax­is - Data and Charts: Our re­source for all high qual­ity data sets and charts on pub­lic policy and polit­ics from gov­ern­ment, think tanks and aca­demia.
  • Al­man­ac: Bio­graph­ic­al and back­ground in­form­a­tion on all fed­er­ally-elec­ted of­fi­cials, state gov­ernors, and con­gres­sion­al dis­tricts. Mem­bers can also down­load Con­gres­sion­al and Fed­er­al Agency staffer con­tact in­form­a­tion.
  • Day­book: On­line cal­en­dar of the im­port­ant events hap­pen­ing on and off Cap­it­ol Hill.
    Search for events, re­ceive cus­tom­iz­able e-mail alerts, and eas­ily add events dir­ectly to your own cal­en­dar.
  • Racetrack­er: Cam­paign polling and fin­ance data tool for Pres­id­en­tial, Con­gres­sion­al, and Gubernat­ori­al races.
  • Na­tion­al Journ­al Daily: Your source for everything hap­pen­ing on the Hill. De­livered on­line and via email alerts every morn­ing.
  • The Hot­line: The ul­ti­mate in­sider’s source for cam­paign and elec­tion in­form­a­tion, avail­able on­line and via e-mail alerts every morn­ing.
  • Email Alerts: Pre-set e-mail alert pref­er­ences for Na­tion­al Journ­al Daily, and The Hot­line, along with pop­u­lar columns, blogs, and ver­tic­al cov­er­age

How can my col­league get ac­cess to Na­tion­al Journ­al?

Please reach out to your Ded­ic­ated Ad­visor to set up ac­counts or make changes to your own. You can also con­tact Mem­ber­ship Ser­vices at 202-266-7900 or ser­vice@na­tion­al­journ­

How do I un­sub­scribe from all of my email alerts?

Go to your My Ac­count page to man­age all of the alerts go­ing to your in­box. If any news­let­ters are in bold, simply click on them again to un­sub­scribe. Un­der Top­ic Alerts, make sure no boxes are checked in the en­tire list. Un­der Cus­tom Alerts, you can click on the “x” to the left of any alerts lis­ted un­der the “Save Alert” but­ton.

Is there a mo­bile app?

Yes, Na­tion­al Journ­al has an app for all Apple iOS devices that fo­cuses on our Day­book - a list of events on and off the Hill in Wash­ing­ton. This app can be down­loaded here. If you would like to ac­cess oth­er re­sources from Na­tion­al Journ­al on smart­phones or tab­lets, our web­site is mo­bile-friendly.

What is the Present­a­tion Cen­ter?

The Present­a­tion Cen­ter is a data­base of Power­point slides and decks that cov­ers cur­rent polit­ic­al news, and breaks down how Wash­ing­ton DC works. These slides can be used in ex­ist­ing present­a­tions, news­let­ters or brief­ings or ad­ded to so­cial me­dia and blog posts. All present­a­tions and slides are copy­right-free and white la­bel for our mem­bers.

Can I cus­tom­ize and share Present­a­tion Cen­ter and Ax­is slides?

Yes. Our slides are copy­right-free for our mem­bers. Feel free to share them with your stake­hold­ers via your web­site, so­cial me­dia, present­a­tion, etc.

I’m hav­ing trouble find­ing a cer­tain slide in the present­a­tion cen­ter, what do I do?

The present­a­tion cen­ter hosts thou­sands of slides and in­fograph­ics. If you are hav­ing trouble find­ing a spe­cif­ic slide, please email your Ded­ic­ated Ad­visor for as­sist­ance. You can also con­tact Mem­ber­ship Ser­vices at 202-266-7900 or ser­vice@na­tion­al­journ­

Can Na­tion­al Journ­al make cus­tom slides or take re­quests for slides or data?

Yes. To make a re­quest, please con­tact your Ded­ic­ated Ad­visor or Mem­ber­ship Ser­vices at 202-266-7900 or ser­vice@na­tion­al­journ­

There are some present­a­tions that say I don’t have ac­cess. How do I get ac­cess?

Present­a­tions marked “Premi­um” are a part of the Present­a­tion Cen­ter Ver­tic­als col­lec­tion, which in­cludes in-depth cov­er­age across six in­dus­tries: En­ergy, Health Care, Fin­ance, Tax/Eco­nomy/Labor, Tech­no­logy, and Cy­ber­se­cur­ity. To learn more about adding this premi­um con­tent, please con­tact your Ded­ic­ated Ad­visor.

Where can I RS­VP for Na­tion­al Journ­al Mem­ber events?

You can RS­VP on our events page or by reach­ing out to your Ded­ic­ated Ad­visor. You can also con­tact Mem­ber­ship Ser­vices at 202-266-7900 or ser­vice@na­tion­al­journ­

Why can’t I find what I am look­ing for on the site?

The mag­ni­fy­ing glass at the top right-hand corner of the web­site is our main search bar. You will be able to search all as­pects of the web­site from there. Our search fea­ture util­izes Bouil­lon search, so feel free to com­bine phrases or terms to­geth­er. Us­ing quo­ta­tions helps to nar­row your search as well. If you are hav­ing trouble find­ing con­tent on the web­site, you may want to reach out to your Ded­ic­ated Ad­visor for a com­plete walk-through of the tools and re­sources. You can also con­tact Mem­ber­ship Ser­vices at 202-266-7900 or ser­vice@na­tion­al­journ­

How can I get a copy of the Daily in print de­livered to my of­fice?

De­liv­ery of the Na­tion­al Journ­al Daily is only avail­able to of­fices in­side the Belt­way. Please con­tact your Ded­ic­ated Ad­visor or ser­vice@na­tion­al­journ­ to set this up. You can also con­tact Mem­ber­ship Ser­vices at 202-266-7900.

Who can I con­tact if I have ad­di­tion­al ques­tions or is­sues not lis­ted here?

Please call or email your Ded­ic­ated Ad­visor or ser­vice@na­tion­al­journ­

Can you set up IP ac­cess for my of­fice or build­ing?

Yes. Please con­tact your Ded­ic­ated Ad­visor or ser­vice@na­tion­al­journ­ to set up IP ac­cess for your of­fice.


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