The anticipation surrounding the testimony of White House Chief Technology Officer Todd Park’s testimony on the IT shortcomings of HealthCare.gov before the House Oversight Committee boiled over quickly Wednesday, as Chairman Darrell Issa aggressively demanded to know the site’s volume capabilities.
Issa began his line of questioning by vigorously asking Park what the website’s traffic capabilities were today and “on day one.” Park said that the website can currently handle about 20,000 to 25,000 users before conceding, “Clearly, on day one, the system was overwhelmed by volume.”
Issa said the Centers for Medicare and Medicaid Services had designed the site to be able to handle 50,000 to 60,000 simultaneous customers at launch.
“You gave a number, that number was erroneous,” Issa said. “The American people can understand that you’re only as strong as your weakest link.”
Cummings rebuked Issa for his harsh language and tone and attempted to defend Park’s professional reputation.
“It was the case that volume was a key issue,” Park continued. “It is still an issue, although we are rapidly expanding the capability of the site.”
The White House had previously indicated that Park might be unable to testify at today’s hearing because he was busy working on repairing the site’s functionality. Issa issued a subpoena to Park on Friday, which prompted the creation of website, LetToddWork.org, requesting that ark be allowed to continue his day job.