eBay Tells Customers to Change Passwords After Massive Hack

The e-commerce company reports customers’ passwords and emails were compromised after cyberattack.

A sign is posted in front of eBay headquarters on July 20, 2011 in San Jose, California. Online auction site eBay will report quarterly earnings today after the market closes today. 
National Journal
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Laura Ryan
May 21, 2014, 6:21 a.m.

E-com­merce gi­ant eBay is ur­ging cus­tom­ers to change their pass­words after hack­ers broke in­to a data­base con­tain­ing en­cryp­ted pass­words in late Feb­ru­ary and early March.

The com­pany said Wed­nes­day that cus­tom­ers’ pass­words, emails, birth dates, and oth­er identi­fy­ing in­form­a­tion emails were com­prom­ised after hack­ers gained ac­cess to the data­base us­ing stolen em­ploy­ee lo­gin cre­den­tials.

It said that it has not found evid­ence of sus­pi­cious fin­an­cial activ­ity on cus­tom­ers’ eBay or PayP­al ac­counts, be­cause that in­form­a­tion is stored in sep­ar­ate data­bases.

EBay said the num­ber of people af­fected by the data breach is un­known. EBay re­por­ted 145 mil­lion act­ive buy­ers last week, while its sub­si­di­ary PayP­al re­por­ted 148 mil­lion act­ive ac­counts.

The com­pany said it be­came aware of the cy­ber­at­tack two weeks ago, and has since brought in a team of se­cur­ity ex­perts to in­vest­ig­ate the in­cid­ent and se­cure cus­tom­er in­form­a­tion.


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