ID Verification Slows Obamacare Enrollment

Consumers who can’t get their identity verified remain stalled in the system.

WASHINGTON, DC - NOVEMBER 13: U.S. President Barack Obama delivers speaks at the 2013 Tribal Nations Conference held at the Department of Interior Building on November 13, 2013 in Washington, DC. Obama meet with leaders of 566 Native American tribes earlier in the day at the White House. 
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Clara Ritger
Nov. 26, 2013, 2:24 a.m.

Iden­tity veri­fic­a­tion re­mains an is­sue for con­sumers seek­ing in­sur­ance on Health­Care.gov, The New York Times re­ports.

Health and Hu­man Ser­vices spokes­wo­man Joanne Peters said the is­sue arises for roughly 10 per­cent of con­sumers whose in­form­a­tion does not match ex­ist­ing re­cords. Among oth­er reas­ons, ap­plic­a­tions are stalled when nick­names are used or when ad­dresses have changed.

The Obama ad­min­is­tra­tion has gran­ted con­sumers un­til Dec. 23 to sign up for cov­er­age that be­gins Jan. 1. But some con­sumers have been left at the iden­tity-veri­fic­a­tion step of the pro­cess since Oc­to­ber.

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