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Congress

Mismanagement, Cost And Schedule Problems Plague Immigration System Upgrade

February 7, 2011

A Homeland Security Department program that was supposed to automate the processing of immigration papers still has not launched, after the agency responsible failed to complete a required pilot test and then continued to spend four years and more than $6 million to build the system, Nextgov.com reported.

Just last week, in her state of the department address, DHS Secretary Janet Napolitano said, "We will begin transitioning from a paper-based system to a new customer-focused, centralized electronic case management system for immigration benefits."

Documents obtained by Nextgov indicate the project has fallen behind schedule and increased significantly in cost, however.

To read the rest of this article, click here.

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